Joticle Inc.

Privacy Policy

Last updated August 6, 2026

Joticle Inc. builds vertical software for professional niches. This policy explains what information we collect, why we collect it, and the choices you have. It applies to joticle.com and to the Joticle products that link here.

1. Who we are

Joticle Inc. is a Delaware C-Corporation with offices at 2737 Sandalwood Ave, Henderson, NV 89074, United States. Joticle is the data controller for the information described in this policy.

2. Information we collect

Information you give us

  • Account information — name, email address, and the credentials used to sign in.
  • Support requests — the content of any inquiry, ticket, or message you send us, including any files you attach.
  • Business contact details — company, role, and phone number where you provide them.

Information collected automatically

  • Usage data — pages visited, features used, and the dates and times of sign-in.
  • Device and connection data — IP address, browser type, and operating system.
  • Cookies — see section 6.

Information we do not collect

We do not collect payment card numbers. Where a product accepts payment, it is processed by a third-party payment provider and the card details are never stored on our systems.

3. How we use information

  • To provide, maintain, and secure our products.
  • To respond to support requests and communicate about your account.
  • To detect and prevent fraud, abuse, and security incidents.
  • To meet legal, regulatory, and contractual obligations.
  • To improve our products, using aggregated or de-identified data wherever possible.

4. How we share information

We do not sell your personal information. We share it only in these circumstances:

  • Service providers — vendors who host our infrastructure, deliver email and messages, and provide security and analytics, acting on our instructions and bound by contract.
  • Legal requirements — where required by law, regulation, legal process, or an enforceable governmental request.
  • Protection of rights — where necessary to investigate or prevent fraud, abuse, or a threat to the safety of any person.
  • Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this policy continuing to apply.

5. Text messages (SMS)

Some Joticle products can send text messages — for example appointment reminders or account notifications. Where they do:

  • You will have opted in, and consent to receive text messages is never a condition of purchase.
  • Message frequency varies. Message and data rates may apply.
  • Reply STOP at any time to stop messages, or HELP for assistance.
  • Carriers are not liable for delayed or undelivered messages.

Mobile opt-in information and consent are never shared with third parties or affiliates for marketing purposes. Phone numbers collected for text messaging are used only to deliver the messages you asked for.

6. Cookies

We use cookies that are strictly necessary to operate the site — principally to keep you signed in and to protect against cross-site request forgery. You can block cookies in your browser, but parts of the service will not function without them.

7. Data retention

We keep personal information for as long as your account is active and afterwards only as long as needed to meet the purposes described in this policy, resolve disputes, and comply with our legal obligations. Records we are required to retain — such as financial and compliance records — are kept for the period the relevant law requires.

8. Security

We protect information with encryption in transit, access controls limited to those who need it, and audit logging of administrative activity. No system is perfectly secure, and we cannot guarantee absolute security.

9. Your choices and rights

You may request access to the personal information we hold about you, ask us to correct or delete it, or object to certain processing. Depending on where you live — including under the California Consumer Privacy Act — you may have additional rights, such as the right to know what information is collected and the right not to be discriminated against for exercising your rights. Contact us using the details below and we will respond within the period the applicable law requires.

10. Children

Our products are intended for business use and are not directed to children under 13. We do not knowingly collect personal information from children under 13. Where a Joticle product is used by a school or education provider, that organisation is responsible for obtaining any consent required, and student information is processed only on its instructions.

11. International users

Joticle is based in the United States and information we collect is processed there. If you access our products from outside the United States, you are transferring information to a country whose data-protection laws may differ from those of your own.

12. Changes to this policy

We may update this policy from time to time. The date at the top reflects the most recent revision, and material changes will be communicated through the product or by email.

13. Contact us

Joticle Inc.

2737 Sandalwood Ave

Henderson, NV 89074, United States

privacy@joticle.com

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